Who we are?

L’Angolo dei Fiori of Sardone Paola, is based in Rome, Via di Torrevecchia 1119, and in the person of its owner,Paola Sardone, operates in the electronic commerce of horticultural products and gift items.
The data controller is Sardone Paola and can be contacted at privacy@angolodeifiori.it

What information do we collect?

• Sender
  L’Angolo dei Fiori collects the personal information you entered during the purchase process and / or registration to the site and / or registration to the newsletter. We use this information to provide you with a always better service and always closer to your needs.
  In particular, we collect the following data:
  • Personal data for registering an account on angolodeifiori.it
    During the registration on our website, www.angolodeifiori.it, we collect some of your personal information necessary to carry out our service:
    • Identification data such as first name, city, province, country, addresses, phone numbers, e-mail addresses, provided in the registration of your account on angolodefiori.it.
    • Other data that angolodeifiori.it is required and/or authorized to collect and process, in accordance with current legislation, in order to authenticate or identify the user and/or to verify the information collected.
  • Personal data acquired automatically when you make a purchase.
    To guarantee optimal service we collect some data during the purchase process and/or when you communicate with us. These data allow us to be able to manage and resolve any problematic concerning your purchase. Data on your computer and connection, for example, statistics on page views, URL of origin, IP address.
  • Personal data entered by you when you make a purchase.
    During the purchase process you will enter the data relating to the sender and the recipient of the product. These data will be necessary to complete the order and for the delivery.
  • Personal data that we collect via cookies.
    We use some cookies to track user actions on our site www.angolodeifiori.it.
    N.B. Tracking information is collected and managed by third-party services ( See Cookie Information ).
  • Personal data recipients collected by the client.
    In the event that the recipient of the product is a different person from the buyer, not forget to inform the recipient of the product purchased on the modalities with which we acquire, process, transmit and store his personal data.
    N.B. All personal data on a recipient other than the client can be entered exclusively with the explicit consent of the recipient.
• Recipient
  L’Angolo dei Fiori collects the personal data entered by the sender during the purchase process. We use this data only and exclusively for the delivery of the product purchased by the sender, including any problems directly related to the delivery(Example: incomplete and / or incorrect data). In particular, we collect the following data:
  • Personal data entered by the sender during the purchase process.
    During the purchase process the sender will insert, in addition to his own data, the data of the recipient of the product. These data will be necessary to complete the order and for the procedure of product delivery.
    In the event that the recipient of the product is a different person from the buyer, it will be the sender's duty inform the recipient of the treatment to which his data will be submitted. N.B. All personal data concerning a recipient other than the sender may be entered only with explicit consent of the recipient.

How do we use your personal information?

• Sender
  We use your personal information to be able to provide you with an adequate and complete service as possible, putting in place a treatment in line with the requirements of the new regulations in force.
  
  
  • Provision of services
    To be able to provide our services and products sometimes it is necessary to process your data personal; without this use we will not be able to provide you with our services and products.
    Here are some examples:
    • We can contact you regarding an incomplete order, to solve problems related to a payment, for problems related to accessing your account, to give you the confirmation of delivery and for all that is related to the supply of ours Services and Products.
    • When we contact you for the purposes described above, we may communicate with you via email, phone, SMS, postal communications and push notifications on mobile devices.
    • To ensure the efficiency of any telephone contacts, we can use automatic or preregistered calls and SMS in the manner permitted by the law current. Rates for messages and data may apply.
    • To provide the services you have requested, based on the information you provide, when we collect the data.
    • To prevent, detect, mitigate and ascertain fraud, breaches of security and potentially prohibited or illegal activities.
  
  
  • Legitimate interest
    We use your personal information to pursue our legitimate interests, so that we do not prevail over your rights and your fundamental freedoms. We have implemented controls for a fair balance between our interests and your rights. This includes the following:
    • Improve our Services, for example, by examining data on blocked pages or non-functional users visit, so you can identify and resolve them problems and provide you with a better experience.
    • Contact you by email or mail to offer coupons, discounts and special promotions, to know your opinions through surveys or questionnaires and to inform you about ours Services, as permitted by current legislation.
    • Present you with targeted marketing campaigns, service updates and promotional offers based on notification preferences.
    • Measure the performance of our marketing email campaigns (eg by analyzing the percentages of opening and clicking).
    • Monitor and improve the security of information on our site
  
  
  
  • Marketing and/or resolution of disputes
    With your consent, we may use your personal data for:
    • Make marketing via phone calls, email or SMS.
    • Contact you to resolve disputes and/or problems with purchases and/or account
  You have the right to withdraw your consent at any time.
  • Recipient
    We use the recipient's personal data to be able to complete the delivery of the purchased product from the sender and for anything that is connected to the delivery (eg resolution of disputes, problematic delivery resolutions, etc.) by implementing a treatment in line with the requirements of the new regulations in force.
    
    • Product delivery
      In order to deliver our products it is necessary to process the personal data of the recipient; without this use we would not be able to complete the delivery. Sometimes we may need to contact the recipient in order to pinpoint the location accurately established for delivery:
      • We can contact the recipient regarding an incorrect and/or incomplete address and for all that is linked to the delivery of the product.
      • When we contact the recipient for the purposes described above, we may communicate with him through email, phone, text message.
      To prevent, detect, mitigate and ascertain fraud, breaches of security and potentially prohibited or illegal activities.
    • Legitimate interest
      We use your personal information to pursue our legitimate interests, so that we do not prevail over your rights and your fundamental freedoms.
    You have the right to withdraw your consent at any time.